Shipping & Delivery
How long does shipping take?
Orders are typically processed within 1-2 business days and delivered within 5-10 business days, depending on your location.
Do you ship internationally?
Yes, we ship to a number of international destinations. Shipping times and costs vary by region and are calculated at checkout.
How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number and link so you can follow its journey to your door.
Orders & Returns
What is your return policy?
We want you to love your purchase. If you're not satisfied, please contact us within 30 days of delivery to arrange a return or exchange. Items must be unused and in original packaging.
Can I cancel or change my order?
If your order hasn't shipped yet, we're happy to make changes or cancel it. Reach out to us as soon as possible after placing your order.
Do you offer a warranty on your beauty devices?
Yes, our devices come with a manufacturer's warranty covering defects in materials and workmanship. Contact us if you experience any issues and we'll help sort it out.
Product Use & Safety
Are your beauty devices safe to use at home?
Yes, all of our devices are designed for safe, at-home use. Please read the included instructions carefully before first use, especially for devices like red light therapy masks and hair removal tools.
How often should I use my device?
Usage frequency varies by product. Check the instructions included with your device, or reach out to our support team for personalized guidance.
What if my device stops working?
Contact our support team with your order number and a description of the issue. Most concerns are covered under warranty.
Contact Us
How can I get in touch?
Email us anytime at 1468beach@gmail.com and we'll get back to you as soon as possible.