Refund policy

Last updated: August 23, 2026

We want you to love your purchase from loveis4letters.store. If something isn't right, we're here to help.

30-Day Returns

You may request a return within 30 days of delivery for a full refund, provided the item is unused, in its original condition, and in its original packaging with all accessories included.

How to Start a Return

Contact us at 1468beach@gmail.com with your order number and the reason for your return. We'll provide return instructions and a return address.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds are credited to your original payment method within 5–10 business days.

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 7 days of delivery with photos of the issue, and we will arrange a replacement or full refund at no additional cost to you.

Exchanges

The fastest way to get the item you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Shipping Costs for Returns

Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.

Contact Us

Questions about returns or refunds? Reach us at 1468beach@gmail.com.